Our commitment to excellence in your training. Transparency, continuous improvement and personalised support at the heart of our approach.
Helene B Academy is committed to providing high-quality professional training, in compliance with the requirements of the French National Quality Framework (RNQ). Our 6 core commitments:
Detailed programme sheets, prerequisites, learning objectives, assessment methods and clearly communicated pricing.
Pre-training positioning questionnaire to tailor coaching to your level and objectives.
Personalised coaching by Helene, AI tools available 24/7, and a peer support community among learners.
Chapter quizzes (80% minimum pass rate), final examination and portfolio validation of 5 practical case studies.
End-of-training satisfaction questionnaire, follow-up survey at D+90 and complaint handling within 10 working days.
Dedicated disability referent, personalised accommodations and subtitles on all training videos.
Each training course follows a structured 4-step approach, designed to ensure lasting skill acquisition:
Self-assessment of your level, defining your objectives and identifying your specific needs through our positioning questionnaire.
Professional videos, technical sheets, detailed demonstrations and personalised AI coaching. Progress at your own pace with real-time tracking.
Guided exercises, professional timer, AI photo analysis and building your portfolio of 5 practical case studies.
Chapter quizzes (80% required), comprehensive final examination, portfolio assessment and issue of the training completion certificate.
Each course is rigorously assessed: chapter quizzes (80% required), final examination and building a professional portfolio. A personalised training completion certificate is issued at the end of the course.
See details in the welcome guideYour feedback is at the heart of our improvement process:
Indicators updated quarterly. Last update: February 2026.
Disability referent: Helene Bourguignon is your dedicated contact for any questions related to disability or specific learning needs.
We offer personalised accommodations: video subtitles, extra time for assessments, adapted materials. Contact us before or during your training to define the necessary accommodations together.
Details in the welcome guide Contact the disability referentWe handle every complaint within a maximum of 10 working days, with an acknowledgement of receipt within 48 hours. Your feedback helps us to continuously improve our training courses.
Helene Bourguignon -- Expert trainer in eyelash extensions and eye beauty for over 10 years. Founder of the Academy, she designs and delivers all technical courses (Classic Lashes, Russian Volume, Lash Lift, Brow Lift) and provides personalised coaching to each learner.
Students nearing the end of their course support new learners in their first steps. This peer mentoring system strengthens learning, builds community ties and gives beginners concrete experience feedback.
The platform integrates AI tools to complement Helene's coaching: available 24/7, photographic analysis of your work, and answers to your technical questions in your language. These tools are trained on Helene's educational content.
Top-performing students can apply to join the Helene B independent trainer network. They are then paid to deliver in-person training in their region and support their students on the platform with our tools. Admission is by regional waiting list to ensure sufficient demand for each trainer in place.
Learn more about the network